We do not offer cancellations for bookings. When you reserve with us, please be aware that you may not receive a refund if something unexpected arises. To avoid this risk, we encourage you to take advantage of our walk-in appointments, which provide more flexibility for your schedule!

If you dropped off your child, we have a 5 minute grace period after the session ends to pick up your child.

After the 5 minutes we charge $1 per minute that your child is not picked up.

The 15 minutes in between sessions we take very seriously in sanitizing the toys and room. Thank you for cooperating with us!

At Com'On Play Kids, we’re proud to have a team of trusted and dedicated professionals. Each team member undergoes a thorough background check and is carefully vetted to ensure they meet our high standards for safety and care. We’re committed to providing a safe, nurturing environment where your kids can play, learn, and grow with confidence.

If you choose to cancel your booked birthday party or field trip, please note that your deposit will be forfeited. If you paid in full, please contact us to discuss refund options.

By scheduling an appointment or booking a session with Com'on Play Kids, you acknowledge and agree to the following Terms and Conditions. Please read them carefully.

1. Pricing and Discounts

Standard Rate: $15 per child, per session (ages 1-10).

Sibling Discount: $10 per additional child after the first child at the full rate, applicable to family members (siblings) only.

Drop-Off Rate: $22 per child, per session.

Sibling Discount for Drop-Off: $18 per additional child after the first child at the full rate, applicable to family members (siblings) only.

The discounted rates for siblings are exclusively for immediate family members. By scheduling under these terms, you confirm that all children booked in a session under discounted rates are siblings. For children who are not siblings, please create separate bookings.

2. Cancellations and Refunds

No Refunds for Cancellations: We do not offer refunds for canceled appointments, parties, or field trips.

Exceptional Circumstances: We understand that unexpected situations may arise. If you believe a refund may be warranted, please reach out to discuss your situation.

3. Agreement to Terms

By scheduling an appointment or making a booking, you confirm that you understand and agree to all terms and conditions outlined above.

Thank you for choosing Com'on Play Kids. We look forward to providing a wonderful experience for you and your family!